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  • Privacy Notice

    What information we collect? The information we learn from customers help us personalize and continually improve our services. Here are types of information we gather. • Information You Give Us: We receive and store any information you enter on our website or any other way. • Automatic Information: We receive and store certain types of information whenever you interact with us. For example: we gather information about products you have viewed on our platforms. • Your Device Information: We may collect your browser type, device type, and referring sites. We also collect potentially personally-identifying information like Internet Protocol (IP) addresses. Cookies Tinhnow uses cookies to make interactions with our service easy and meaningful. We use cookies to keep you logged in and remember your preferences. We also use cookies to identify a device, for security reasons. By using our website, you agree that we can place these types of cookies on your computer or device. If you disable your browser or device’s ability to accept cookies, you will not be able to log in or use Tinhnow services. Does Tinhnow share the information it receives? Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below. • Third Party Analytics: We use a number of third party analytics and service providers to help us evaluate our users' use of Tinhnow; compile statistical reports on activity; and improve our content and website performance. Third party analytics may have your browsing history on our platform. • Third Party Service Providers: We also use number of third party service providers, such as logistic services. They have access to personal information needed to perform their functions, but may not use it for other purposes. • Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). How secure is your information? All communication between you and us are encrypted. We do not directly store your data. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. QUESTIONS, CONCERNS OR COMPLAINTS? CONTACT US If you have any questions or concerns about our privacy practices, we welcome you to contact us by e-mail at

    TinhNow 2020-05-04

  • User Agreement

    Dear user, welcome to register as a member of the website. Please read the following contents carefully. If you do not agree with any contents of this agreement, please do not register or use the services of this website. If you register, it means that you and the website have reached an agreement voluntarily to accept all the contents. After that, you shall not make any form of defense by not reading it. I Terms of service 1.The operation rights of this website belong to "website", it will be strictly implemented in accordance with the service terms and operating rules to provide all the services. When you agree all the terms of service and complete the registration process, this agreement is established between you and website legally, at the same time you become a member of this website. 2.According to the changes in the relevant laws and regulations of the Kingdom of Cambodia and the operation needs, website has the right to modify the terms of this agreement and related rules from time to time. Once the modified content is published in any form, it will be effective and replace the previous related content. You should pay attention to the changes in the announcement, information, rules and other related contents of this website. You acknowledge and confirm that if you do not agree with the updated content, you should stop using it immediately; if you continue using, you are deemed to have known the changes and agree to accept it. II Acknowledgement of Service 1.This website uses its own operating system to provide users with services such as purchasing goods through the Internet. To use this website, you must: (1).Self-equipped with the necessary equipment for Internet access, including personal mobile phone, tablets, computer, modems, routers, etc.; (2).Self-pay for the telephone and internet charges incurred in connection related with the service. 2.Based on the importance of the services provided by website, you confirm and agree: (1) The registration information that you provided is true, accurate, complete and effective legally. If there is any change in the registration information, you should be updated on time; (2) If the registration information you provide is illegal, untrue, inaccurate, or not detailed, you shall bear the corresponding responsibilities and consequences arising therefrom, and the website reserves the right to terminate your services. III Order 1.In order to place orders through the website, you should have the right and ability to purchase related products. If you are under 18 years old, you are required to participate in the supervision of your parents or guardians to use the website. When placing an order, it is deemed as you meet the above requirements and you will be responsible for the authenticity of all the information you provided. 2.When you place an order, please carefully confirm the name, price, quantity, model, specification, size, address, phone number, consignee and other information. If the consignee is inconsistent with you, the consignee’s behavior and expression shall be deemed to be yours and you shall be jointly and severally liable for the acts of the consignee and the legal consequences. acknowledge and agree that product and price displayed on website are the invitations from seller. When placing an order, you must fill in the quantity, price and payment method, consignee, contact information and delivery address of the goods you wish to purchase; system-generated order information automatically based on the information you fill in. 4.Website will make its best efforts, but due to market changes and various factors that are difficult to control, the goods you ordered cannot avoid out of stock; if your order meet this condition, you have the right to cancel your order, website also has the right to automatically cancel your order, if you have already paid, you will get refunded. 5.In case of low quality reasons, our platform does not accept returns, only exchanges. The replacement needs to meet the following conditions: (1) The product must be unchanged (try to see if the product is suitable and not considered worn); (2) The product must remain in its original state with all labels and tags; (3) Each exchange of goods generally has to pay a courier fee 1 USD (depending on product weight or dimensions). When the user confirms that the product has quality problems, he/she needs to contact our customer service to inform specific problems, the number of products, and take photos to provide relevant evidence to the customer service. We support the user's return and exchange according to the specific situation! IV Delivery 1.The goods you purchase through this website will be delivered according to the address you provided. You should clearly and accurately fill in your delivery address, contact person and contact information and other delivery information. You confirm that the goods you purchase should only be accepted by contact person you filled in, the loss caused by changing contact person or related delivery information shall be borne by you. 2.Website will not be able to bear the responsibility for delayed or cannot be delivered due to the following circumstances: (1).Customer provides wrong information and undetailed address; (2).Arriving of goods without consignee, resulting in repeated delivery costs and related consequences will be charged; (3).Force majeure, such as: natural disasters, traffic law, war, etc. V User Personal Information Protection and Authorization 1.You acknowledge and agree that in order to facilitate the use of the related services, website will store the necessary information while using it, including but not limited to your real name, gender, birthday, delivery address, contact information, address book, photo album, Calendar, location, etc. Except for the circumstances stipulated by the relevant laws and regulations of Kingdom of Cambodia, website will not disclose your personal information to third party without your permission. 2.You acknowledge and confirm that if the information you provide to the website is not true and incomplete, you will not be able to use it or be restricted. At the same time, you will bear the adverse consequences arising therefrom. 3.You fully understand and agree: (1).Receiving your order information, promotion activities, and other notifications by mail, text message, telephone, etc. (2).In order to cooperate with the administrative supervision and judicial authorities, website has the right to provide the relevant information that its stored while you were using, including but not limited to your registration information, etc. Use relevant information for evidence preservation, including but not limited to notarization, witnessing, etc. (3).This website has the right to determine the maximum storage period of users' data and services and the storage period of user logs within the scope of the relevant laws of the Kingdom of Cambodia according to actual conditions and allocate the maximum storage space for data on the server. VI User Code of Conduct 1.This agreement is based on the relevant laws and regulations of the Kingdom of Cambodia, and you agree to strictly abide by the following obligations: (1).Do not transmit or publish: statements that incite resistance, undermine the implementation of the Constitution and laws, administrative regulations, incitement to subvert the state power, overthrows the Cambodian Kingdom system, incitement to split the country, undermine national unity, incitement to national hatred, national discrimination, and national destruction Unity speech; (2).The transmission of information from the Kingdom of Cambodia to overseas must comply with the relevant Cambodian regulations; (3).Do not use this website to engage in illegal activities such as money laundering, stealing business secrets, and stealing personal information; (4).Do not interfere with the normal operation of the website, or invade this website and the national information system; (5).Do not transmit or publish any illegal such as; harassing, slanderous, abusive, intimidating, harmful, vulgar, obscene, uncivilized and other information; (6).Do not transmit or publish information or speeches that harm the public interest of the country and involve national security; (7).Do not abet others to engage in any acts prohibited by this article; (8).Do not use the registered account on this website for profit-making business activities; (9).Do not publish any content that violates the intellectual property or legal rights of others' privacy, personal information, copyright, trademark rights, etc. 2.You must be legally responsible for your online comments and actions. If you distribute and disseminate reactionary, pornographic or other information that violates national laws on this website, the system records of this website may be used as evidence of your violation of the law. VII Liability for breach of contract 1.If website finds or receives reports from others that you have violated the agreement, it has the right to delete and block the relevant content at any time without notice, and depending on the behavior of the violation account, including but not limited to warning, restriction or prohibit Penalties for using some or all functions, account bans until cancellation, and announcement of processing results. 2.This website has the right to take appropriate legal actions for violations of relevant laws and regulations or this agreement based on reasonable judgment, and to save relevant information in accordance with laws and regulations to report to the relevant departments, etc., you shall solely bear all legal liabilities arising therefrom. 3.You acknowledge and agree that you are independently liable for any claims or loss arising out of any breach of this Agreement or the Terms of Service to the third party. If this website suffers losses as a result, you should also pay for it. 4.Unless otherwise expressly stated in writing, website does not make any form of express or implied statement or guarantee on the operation of the website and the information, content, materials, products (including software) or services contained on this website (Unless otherwise provided by the relevant laws of the Kingdom of Cambodia). VIII Ownership and intellectual property 1.Once you accept this agreement, it means that you actively take the property rights of any form of information content (including but not limited to customer evaluation, customer consultation, various topic articles and other information content) published on this website at any time. Any transferable rights, such as copyright, property rights (including but not limited to: reproduction rights, distribution rights, rental rights, exhibition rights, performance rights, screening rights, broadcasting rights, information network transmission rights, filming rights, adaptation rights, translation rights, The compilation rights and other transferable rights that should be enjoyed by the copyright owner) are all exclusive and irrevocably transferred to this website, and you agree that this website has the right to file a separate lawsuit against any subject infringement. 2.You agree and fully understand the terms of this agreement, and promise not to publish the information on this website in any form or authorize others to use it in any way (including but not limited to use on various websites and media). 3.Except as otherwise mandatory by law, without the express written permission of this website, no unit or individual may illegally copy, reprint, quote, link, grab or otherwise use this in any way in whole or in part. The information of the website, otherwise, this website has the right to pursue its legal responsibility. 4.The information published on this website (such as; text, graphics, logos, button icons, images, sound file fragments, digital downloads, data editing and software) or its content providers are the property of the website, and protected by Kingdom of Cambodia and International copyright law. The compilation of all contents on this website, and all software are the exclusive property of website or its affiliates or its software suppliers, protected by the Kingdom of Cambodia and international copyright laws. IX Applicable law and others 1.In conclusion, execution and interpretation of this agreement and the settlement of disputes shall be governed by the laws of the Kingdom of Cambodia. If there is any dispute between the two parties concern about the content of this agreement or its implementation, both parties shall try their best to resolve it through friendly negotiation; if the negotiation fails, either party may file a lawsuit in the court where the agreement was signed. 2.If any article in this agreement is deemed to be void, invalid or unenforceable for any reason, the article shall be deemed divisible and shall not affect the validity and enforceability of any remaining provision. 3.Any other rights not expressly authorized in this agreement are still reserved by the website, and you must obtain written permission when exercising these rights. Failure to exercise any of the foregoing rights shall not constitute a waiver of such rights. 4.By clicking "Agree" button, you are deemed to have fully accepted this agreement. Before clicking, please confirm again that you know and fully understand the entire contents of this agreement.

    TinhNow 2020-04-29